Division ARTA Corner

Information Relative to the Implementation of the Republic Act No. 9485
(Anti-Red Tape Act of 2007)


  1. Republic Act No. 9485 (Anti-Red Tape Act of 2007)
  2. CSC M.C. No. 12 s. 2008 (Republic Act 9485 and its Implementing Rules and Regulations
  3. Administrative Order No. 241
  • Citizen’s Charter Frontline Services (DepEd Central Office, DepEd Regional Office, and DepEd Division Offices and Schools) – A copy can be downloaded from DepEd Memorandum No. 342 dated August 3, 2009 re Adoption and Implementation of a Citizen’s Charter of the Department of Education in Compliance with Republic Act No. 9485-Anti-Red Tape Act of 2007 and its Implementing Rules and Regulations
  • Citizen’s Charter Frontline Services – crafted by Division Office Personnel
4.1. Vision and Mission
4.2. Performance Pledge (sample design only)
4.3. Feedback Mechanism (sample design only)

4.4. Citizen Charter Information Billboard (sample design only)

5. ARTA I.D. (sample design only)

Section/Unit Frontline Services
OSDS – Cash Unit
OSDS – Legal Unit
OSDS – Personnel Unit
OSDS – Property & Supply Unit
OSDS – Records Unit
SGOD – Planning & Research
SGOD – School Monitoring & Evaluation
6. Public Assistance and Complaints Desk (PACD) and Suggestion Box (24/7)

7. ARTA Monitoring

8. Anti-Fixing and No Noon Break Posters

9. Primer on RA 9485 (Anti-Red Tape Act of 2007)

Official Website