Group dynamics is one of the concepts that an employee needs to learn as he submerge in the realm of giving services to the public. Group dynamics deals with the attitudes and behavioral patterns of an individual in a group. It also concerns how groups are formed with its defined structure, function and processes that are being followed.
Kurt Lewin, a social psychologist and change management expert, coined the term “group dynamics” in the early 1940s. He emphasized that people often take on distinct roles and behaviors when they work in a group.
“Group dynamics” elaborates the effects of the roles and behaviors being played by an individual as they maintained membership within a group. Recent researchers strengthen Lewin’s ideas, and this work has become central to good management practice.
A group with positive dynamism is easy to spot for team members. What is important is the trust with one another and work attitudes toward a collective decision and hold one another accountable for making things happen. Research have found that when a team has a positive dynamism, members will become more creative as an average group. Reason why a neophyte employee should learn to observe work dynamism to stay and maintain harmonious relationship within the organization.
JONATHAN E. GARAN